Telcos rate Emerson Network Power as most reliable

The IDC report entitled ‘Power Rectifier Reliability: Telco Carriers’ Perspective in Asia/Pacific’ rated Emerson Network Power as the most reliable power infrastructure provider by telecommunications companies in the Asia-Pacific region.

IDC conducted in-depth interviews with 16 major telecommunications operators from Australia, India, Indonesia, Malaysia, Singapore, Thailand and Hong Kong to gain insight into infrastructure reliability best practice and to measure the relative importance of reliability, efficiency and cost.

The study found that in the highly-competitive telco market, operators differentiate and compete on their ability to deliver high quality of service to their customers. This brings the issue of infrastructure - and specifically, in this study, power rectifiers - into sharp focus, as the reliability of these crucial infrastructure components directly impacts on the operators’ ability to deliver on their service guarantees.

The study found that reliability (24%) and efficiency (23%) were the top considerations for power rectifier purchases by all respondents, followed by cost (15%) and support (14%). Emerson Network Power rectifiers were deployed by the majority of respondents (12). In each case, Emerson Network Power rated the highest overall for reliability and efficiency compared to other brands.

“Telecom operators are under pressure to lower costs while maintaining the high availability of their systems; and in discussions with our customers, system-level reliability is a major point of differentiation for us in the market,” says Ross Campbell, Australia-based Vice President for Emerson Network Power’s Energy Systems business in Asia. “Importantly, the findings of the IDC report validate our approach to help customers strike a balance between reliability, efficiency and cost.

“We regularly discuss the component-level benefits of our solutions through operator outreach programs, but the real interest is in system-based topics, where we can clearly demonstrate our ability to help our customers to increase reliability, improve energy efficiency and reduce OPEX.”

Power rectifiers are the basic building blocks of DC power systems used by the majority of the world’s telecom operators. The bigger the telco, the larger the number of DC power systems (and power rectifiers) they deploy in their network. The IDC study reported this number varied between those companies that owned more than 25,000 rectifiers and about two-fifths of companies that owned fewer than 10,000.