Finding good field service staff

It’s hard work finding the right employees to represent your field service business. This isn’t a new problem; the headache has been very real for the past couple of decades. Finding good workers is just like any other problem that you face when you own a field service business - large or small. If you’ve tried all the traditional avenues and haven’t had success, here are some simple tips to help you find the best people for your business.

Start searching early - Finding good workers always takes time. If you feel like your company will require new employees sometime in the future, you should start the search right away. A great option is to create a year-long employment strategy. This way when your company desperately needs workers you’ll have a variety of prospects to choose from, saving you from scrambling at the last minute when need is high.

Get on social media - Attract great potential employees through those you already have. Encouraging your current workers to utilise their social groups is a great way to find individuals that share similar interests who may be interested in working for your company. Good old-fashioned word-of-mouth can go a long way, especially with social media. It’s not hard to get a message out to hundreds of acquaintances of just one employee through the use of Facebook alone.

Incentives for referrals - Giving your workers incentives for new hires is a great way to encourage all of your employees to get involved in the hiring process. Referral bonuses or gift cards will encourage current employees to go the extra mile when recommending your company to someone they know.

Go where potential workers are - As a business owner, you need to have a common understanding of who your employees are. Get to know the kind of places where potential candidates would spend their time and go there. This is a very proactive approach but a very to-the-point one. Don’t go there empty handed though, it’s easy to create a simple flyer with your business and contact information. A great upside of this method is that you won’t waste time with an hour-long interview if the candidate isn’t the right fit, you can just walk away.

Daniela Bia'h is a graduate of Western University in Ontario, Canada. She is a Brand Journalist for Jobber software, the go-to solution for small field service business organisations.

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