From best-of-breed to an enterprise approach

When Shellharbour City Council (SCC) wanted to replace desktops with laptops to have a truly mobile workforce, it realised part of that objective involved moving from a non-integrated best-of-breed philosophy to an integrated, futureproof enterprise solution.

It was struggling to deliver online services and mobility with the current suite of products and wanted to transition to the cloud. It needed a partner who could deliver on the requirement and support its vision for futureproofing.

SCC chose TechnologyOne’s enterprise solution and the council’s group manager information and customer services, Harin Perera, is anticipating significant cost and time saving as a result of the decision.

“We will see significant cost benefits by consolidating products from multiple vendors into a single, integrated solution. We also expect time savings, as we will use mobile technology to automate many manual processes and reduce transaction time across the enterprise.”

Shellharbour City Council has gone live with TechnologyOne Human Resource & Payroll, and Asset Management - including Mobile - and will implement the second phase of the enterprise solution in 2015.

“We found the preconfigured OneCouncil approach was a very efficient and agile implementation approach. It certainly sped up implementation, and it gave us a good set of proven practice business processes,” Perera said.

Council is now using TechnologyOne’s Ci Anywhere platform, which was released in early 2014 and is the next generation of the company’s Connected Intelligence (Ci) platform. Ci Anywhere provides a simple and easy way forward to embrace smart mobile devices and new concepts.

“We hadn’t really changed our systems over the last 10 years and we wanted to introduce something new that was really leading edge,” Perera said. “We’ve rolled out Ci Anywhere to a small group in a limited fashion, and they already can’t wait to get their hands on the full product. It’s refreshing to see a vendor that is actually pushing the industry into the future.”