Trimble PULSE unveiled at Field Service USA

Trimble announced the launch of Trimble PULSE, an end-to-end suite of field service management solutions that enable businesses with mission-critical field service operations to transform the effectiveness of their work, workers and assets, at this year’s Field Service USA event in April.

The company says there is no ‘one size fits all’ field service management solution and more businesses are continually seeking tailored solutions to address their individual pain points and priorities. Trimble PULSE addresses these needs, offering a modular set of capabilities that businesses can choose based on their requirements, regardless of industry.

The solution is cloud-based and combines telematics, back-office, scheduling and mobile solutions to offer the following:

• Managing back-office operations. Organisations can easily manage customers, calls, service contracts, estimates and work orders along with asset history, inventory and billing.
• Scheduling and dispatch. An extensive range of scheduling, dispatch and optimisation tools to manage tasks, appointments, parts, shifts, routing and crew support is available.
• Mobilising the workforce. The product provides end-to-end data access and information collaboration through configurable and customisable mobile applications.
• Monitoring work, workers and assets. Organisations can monitor work status and view the location of their workers, as well as all their mobile assets and vehicles. They can also quickly analyse work in process, utilisation, performance, and driver safety in order to ensure compliance is met.