IFS Field Service Management software

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The latest version of IFS Field Service Management (5.6.3) is now available and features a number of enhancements.

The software now features a Windows 10 mobile client and app, in addition to Android and iOS. Built on the same framework and with the same feature set as the other mobile clients, the new Windows 10 client offers users the same robust and intuitive software experience for Windows Phones, tablets and Windows 10 laptops.

IFS Lobby ­ Leveraging is an innovative Lobby architecture released in IFS Applications 9 and the new version comes preloaded with several Lobbies that present real-time information in an easy-to-understand graphical view. The FSM Lobbies have been specially designed for mission-critical functions such as service managers, inventory and logistics, financials, and repair and depot.

Field engineers can now receive iOS notifications on iPhones, iPads and on the Apple Watch, for important updates sent through the FSM mobile application. They can accept or reject assigned tasks and, with one click, launch the FSM mobile application to display task details.

Users can now monitor business data and summarise updates on the Activity Bar within the application via activity feeds. This allows users to track important data and, with one click, see when it was updated, what updates occurred and who made the changes. The activity feeds can also be filtered to only show specific updates, such as only when a critical value on a record is changed.

The product also features an optimised UI for Android tablets, Inventory Lot Tracking and enhanced configurability allowing users to create the optimal user experience.