Case Study: How Australian Based Tenix Is Addressing Today’s Field Service Challenges
Supplied by The Service Council on Monday, 18 August, 2014
The Service Council’s latest research on field service challenges highlights how organizations are focused on workforce management initiatives to improve Key Performance Indicators (KPIs) tied to customer satisfaction, productivity, and profitability.
Forty-one percent (41%) of the 226 respondents to our survey highlighted that workforce management activities from hiring, on boarding, and training to scheduling and planning were top of mind.
We look at these issues for Tenix, a delivery partner to owners of gas,electricity, water, wastewater, heavy industrial and mining assets in ANZ.
DC energy performance management — a best practice guide
Rising energy prices, along with green lease and smart electricity systems, are set to...
Increase customer satisfaction and profit without adding to your fleet
Efficient fleet utilisation leads to reaching both optimum customer satisfaction...
Maximise your distribution growth with digitisation — an eBook
Digitalisation is essential to the longevity of your business and crucial to improve your growth.
