Eliminating front-office and field-workforce communication barriers to improve customer experience
Supplied by ClickSoftware Australia on Thursday, 02 October, 2014
In this white paper you can read about the three types of business challenges many service companies face.
Improving communication among your field workers, dispatchers and customer service representatives with a mobile workforce management solution can make these problems a thing of the past.
Providing customer service representatives with access to mobile workers’ schedules can increase business process visibility and improve productivity.
Related White Papers
Deliver five-star field service engagement — an eBook
Field service engagement is the connective tissue between service technology and customers....
Save up to 15% of your company’s annual fuel cost
Fuel is the largest fleet operating expense, so efficient fuel utilisation is essential for...
[White paper] Your guide to industrial limit switch technology
Straight-forward and cost-effective switching...
