Eliminating front-office and field-workforce communication barriers to improve customer experience
Supplied by ClickSoftware Australia on Thursday, 02 October, 2014
In this white paper you can read about the three types of business challenges many service companies face.
Improving communication among your field workers, dispatchers and customer service representatives with a mobile workforce management solution can make these problems a thing of the past.
Providing customer service representatives with access to mobile workers’ schedules can increase business process visibility and improve productivity.
Related White Papers
8 key things to look for in a field service mobile application
Access UTS (of Sydney UTS University) recently conducted a study observing a group of...
7 ways to optimise the cooling of your server cabinets
Learn how to effectively dissipate heat from server cabinets and optimise the air...
Your definitive guide to category 6A cable
Learn more about the evolution of CAT 6A cable and factors driving the need for CAT 6A...
