Field Service Efficiency: Strategies for Improvement
Supplied by The Service Council on Monday, 18 August, 2014
Efficiency in field service delivery is vital for field service organisations to achieve their goals in 2013 and beyond. These goals are tied to: Revenue Enhancement, Cost Containment and Customer Satisfaction Improvement and linked to improvements in field service efficiency.
In The Service Council’s 2013 Field Service Challenges research survey, organisations reported that cost containment and revenue growth were on the top of a long list of challenges presented to their field service businesses.
Reduce the cost risk of work-related injury
If work safety is not a current priority for your business, it should be. Work Safe Australia...
Electrical services in building fires
With increasing attention to risk management and environmental sustainability, there has been...
Manage lunch breaks to maintain peak efficiency
The field worker lunch break is not only shrinking, in some cases it has disappeared...