Managing your workforce from the cloud
Supplied by ClickSoftware Australia on Friday, 24 April, 2015
Customer satisfaction is crucial to any industry, with 91% of customers willing to stop doing business with a company because of a bad experience.
Faced with growing demand for a superior customer experience, field service businesses have made investing in field service management optimisation a top priority. An effective optimisation tool requires real-time access to customer data.
Cloud-based solutions can help meet the demand for real-time data and offer significant benefits over in-house systems. These include rapid deployment, immediate ROI, as well as improved scalability and elasticity.
How Uber spells the future for field service
The modern-day consumer has a new perspective on customer service, and irrespective of...
LED tail-lights — are you aware of the risks?
Modern cars are computers on wheels. Post-fitting LED tail-lights to their complex electrical...
The seven types of power problems
Many of the mysteries of equipment failure, downtime, software and data corruption are often...
