Managing your workforce from the cloud

Supplied by ClickSoftware Australia on Friday, 24 April, 2015


Customer satisfaction is crucial to any industry, with 91% of customers willing to stop doing business with a company because of a bad experience.

Faced with growing demand for a superior customer experience, field service businesses have made investing in field service management optimisation a top priority. An effective optimisation tool requires real-time access to customer data.

Cloud-based solutions can help meet the demand for real-time data and offer significant benefits over in-house systems. These include rapid deployment, immediate ROI, as well as improved scalability and elasticity.


Related White Papers

Calculate the TCO of rugged computing for your organisation

Examine what types and kinds of rugged computing...

Network and applications troubleshooting on steroids

The latest in network performance monitoring and diagnostics delivers network engineers a...

Eliminating front-office and field-workforce communication barriers to improve customer experience

In this white paper you can read about the three types of business challenges many service...


  • All content Copyright © 2026 Westwick-Farrow Pty Ltd