Managing your workforce from the cloud

Supplied by ClickSoftware Australia on Friday, 24 April, 2015


Customer satisfaction is crucial to any industry, with 91% of customers willing to stop doing business with a company because of a bad experience.

Faced with growing demand for a superior customer experience, field service businesses have made investing in field service management optimisation a top priority. An effective optimisation tool requires real-time access to customer data.

Cloud-based solutions can help meet the demand for real-time data and offer significant benefits over in-house systems. These include rapid deployment, immediate ROI, as well as improved scalability and elasticity.


Related White Papers

The future of field operations: energy and utilities sector

Find out how mobile technology can help you reduce...

Case Study: Powering Up On Workforce Management

Workforce management is a key area of focus in field service and no longer just focus on task...

Facility operations and maturity model: streamlining DC operations

An operations and maintenance program is critical in determining how a data centre is meeting...


  • All content Copyright © 2025 Westwick-Farrow Pty Ltd