Service Transformation: The Business Case
Supplied by The Service Council on Friday, 15 August, 2014
For service transformation to be successful, there needs to be a transformation in the way service is viewed across the entire organization.
For service transformation to be successful, there needs to be a transformation in the way service is viewed across the entire organization. The identity of service has to transform from a pure support function to one that delivers customer value, is profitable, and can significantly impact the performance of other business functions.
Related White Papers
Power quality eBook
With equipment and energy costs rising, it's hard to stress enough the importance of power...
How to leverage variable cooling for advanced DC infrastructure
Examine expert guidance on thermal management in relation to variable load profiles in...
How to revolutionise your machine control with scalable intelligence
[Guide] Smarter Electrical Control for Next-Level...
