Service Transformation: The Business Case
Supplied by The Service Council on Friday, 15 August, 2014
For service transformation to be successful, there needs to be a transformation in the way service is viewed across the entire organization.
For service transformation to be successful, there needs to be a transformation in the way service is viewed across the entire organization. The identity of service has to transform from a pure support function to one that delivers customer value, is profitable, and can significantly impact the performance of other business functions.
Related White Papers
Your cable management guide for a scalable and efficient infrastructure
In this guide, we explore the key challenges of...
The seven types of power problems
Many of the mysteries of equipment failure, downtime, software and data corruption are often...
How to maximise the ROI of your mobile device
Mobile options for your business are endless, yet few can actually meet all of your needs....
