Service Transformation: The Business Case
Supplied by The Service Council on Friday, 15 August, 2014
For service transformation to be successful, there needs to be a transformation in the way service is viewed across the entire organization.
For service transformation to be successful, there needs to be a transformation in the way service is viewed across the entire organization. The identity of service has to transform from a pure support function to one that delivers customer value, is profitable, and can significantly impact the performance of other business functions.
Electrical services in building fires
With increasing attention to risk management and environmental sustainability, there has been...
How to streamline your workflows with next-gen job management software
Discover how job management software can help you improve efficiency in your field service...
Genuinely rugged or pretender — how do your field service devices rate?
Eight out of ten field service devices will be exposed to stressors including drops and...
