Service Transformation: The Business Case
Supplied by The Service Council on Friday, 15 August, 2014
For service transformation to be successful, there needs to be a transformation in the way service is viewed across the entire organization.
For service transformation to be successful, there needs to be a transformation in the way service is viewed across the entire organization. The identity of service has to transform from a pure support function to one that delivers customer value, is profitable, and can significantly impact the performance of other business functions.
Field Service Efficiency: Strategies for Improvement
Efficiency in field service delivery is vital for field service organisations to achieve...
Ethernet in industry, the challenges and opportunities
Set to operate with frequencies of up to 2 GHz, Category 8 cabling will be able to run at...
How to systemise your business and stretch profit margins
Excessive time spent on administrative tasks, an unawareness of employees and their whereabouts...
