The Path to Service Transformation
Supplied by The Service Council on Friday, 15 August, 2014
Transformation in service is no longer tied to cost vs. profit center, but now focuses on the service business being viewed as a vital cog in customer relationships.
This paper examines research conducted in early 2014 which polled 160 organizations globally to gauge the maturity of their service operations and service processes.
Eliminating front-office and field-workforce communication barriers to improve customer experience
In this white paper you can read about the three types of business challenges many service...
-
How to revolutionise your machine control with scalable intelligence
-
[White paper] Your guide to industrial limit switch technology
-
The key to maximising and future-proofing your network performance
-
Your cable management guide for a scalable and efficient infrastructure
-
Fire risks and best practices to safeguard your EV parking
Content from other channels on our network
Mission-critical accessories specialist JUMA Communications joins TCCA
ACMA crackdown delivers drop in illegal radio device sales
Safer skies: advancing mining drone operations
Mission-critical recording specialist DataVoice joins TCCA
Leveraging body worn cameras in retail: a new layer of safety and security
AI generated code found to produce predictable weaknesses
11:11 Systems launching Managed SASE solution worldwide
How Mythos changes the assumptions underpinning Australia's banking regulations
Stop treating AI like a senior exec: it's just a brilliant intern
Government launches AI adoption advice hotline for SMEs
- All content Copyright © 2026 Westwick-Farrow Pty Ltd