What will customer service look like in 20 years?
Supplied by ClickSoftware Australia Pty Ltd on Thursday, 05 November, 2015
By 2035, the present day reactionary 'above and beyond' customer service will be no more. Instead, customer service will pro-actively exist within the product. Companies will have to use a collection of the advancing technologies, all flowing through the Internet of Things, to provide a predictive customer service experience.
Download this white paper to discover how these changes will affect your businesses future.
Related White Papers
Save up to 15% of your company’s annual fuel cost
Fuel is the largest fleet operating expense, so efficient fuel utilisation is essential for...
Genuinely rugged or pretender — how do your field service devices rate?
Eight out of ten field service devices will be exposed to stressors including drops and...
Your contractors are the face of your brand - tool them up!
Service Networks for Contractors represents a new mobile field service management solution...
