Deploying optical fibre correctly to avoid critical networks failures
The commercial pressure to deploy networks cost-effectively has in many instances caused quality to be overlooked. When this happens, initial deployments may operate effectively, but over time we are starting to see that more and more networks suffer quality issues. This is especially the case during transmission system upgrades (i.e. from 1 Gbps to 10 Gbps).
The focus on cost-effective deployments needs to be reassessed. No longer should price be the only critical factor in network build partner selection. Celemetrix has recently worked with several major Telecommunication organisations to identify issues with service degradation due to poor fibre optic link installations. These outages have caused multi-million dollar SLA events.
Modern carriers rely on cables for the generation of millions of dollars of revenue per day. Undertaking professional installation activities with limited knowledge, experience and fault resolution skills has resulted in the industry experiencing an approximate 38% increase in unplanned network outages. Regardless of the increase that has occurred in the carrier space we are also experiencing similar issues in the data centre, LAN and MAN markets.
Outages seem to be as a result of several factors including:
- Poor cable selection;
- Poor termination and joint selection;
- Infrastructure installed by poorly trained personnel;
- Execution of poor test and validation procedures;
- Incorrect interpretation of test results;
- False/fraudulent report generation; or
- Unknown network standards.
Too many times, we see companies approach single-mode fibre installation with the same procedures as they would undertake to install category 5/6 UTP copper cable or multi-mode fibre. Unbeknown to many is that single-mode fibre is far less accepting to poor installation practices than multi-mode. We have unfortunately seen many companies crippled under the weight of penalties when deploying single-mode infrastructure for the first time.
Do not underestimate the technical demands of installing singlemode cable!
As a result of the increased industry failure rate associated with singlemode infrastructure and the critical nature of the deployed transmission systems, many carriers and infrastructure owners are starting to undertake detailed audits of installed infrastructure.
The industry is far more aware today of test procedures, result interpretation and fault analysis than many believe. As such, many organisations trying to pass faulty infrastructure are being caught out and issued with significant penalties. Installation short cuts are more likely to be detected than ever before.
Standards
New quality assurance procedures and limitations are being enforced throughout the industry. Many organisations are potentially unaware of these changes and validate infrastructure to standards that don’t meet the client’s performance requirements. We encourage infrastructure installers to ensure that validated and documented performance standards are understood before commissioning and accrediting infrastructure.
Skill development
We operate in a changing environment. It is sometimes hard to keep pace with changes, but the impact of not keeping informed of these changes can be detrimental to your organisation. Many years of hard work can be torn apart by the acceptance of faulty infrastructure. We suggest that industry forums and specialised training activities be part of any company’s development plan to ensure that key skills are understood and deployed throughout your organisation. This prevents:
- Project rework
- Lengthy fault deterministic time frames
- Degradation of company reputation
- Imposed financial penalties
In summary, the industry is experiencing an increase in unplanned network outages. Combine this with an increase in the value each link can generate and you start to understand that we will soon reach a point where professional cable installers are separated from the pretenders.
Celemetrix Australia Pty Ltd
www.celemetrix.com.au
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