Articles
Deployment disasters
Managing mobile teams presents a unique set of challenges, particularly when it comes to providing IT services. Mobile workers expect the same level of continuous access as those in the office and IT departments need to support business with the same efficiencies. Knowing the challenges beforehand will go a long way to ensuring a smooth deployment. [ + ]
Industry insights — Nigel Hammond, Baseplan Software Group
What does 2016 look like for field service? Some industry experts give us their views. [ + ]
Done and dusted
Less than a decade into the so-called mobile revolution and experts are calling it officially over, but what does that really mean? [ + ]
Industry insights — David Younger, Managing Director, The Service Manager
What does 2016 look like for field service? Some industry experts give us their views. [ + ]
Will OLED lighting disrupt or disappear?
OLED lighting technology has faced a difficult challenge in the form of inorganic LEDs. The challenge was that LED lighting got there first and leveraged its accumulated production experience to improve performance and reduce costs. This created a large gap between the two technologies that shows no signs of narrowing. [ + ]
Support of things
There has been a lot of talk about how the IoT will revolutionise the world. Some say it will fundamentally change the way people interact with the world around them, others say it will generate trillions in economic value, but many have lost sight of its true potential. [ + ]
The truth about speed limits
Is a speed limit set in stone, or is there a tolerance? According to a recent article published by the NRMA, drivers on NSW roads commonly hold a belief that police will turn a blind eye to infringements whereby motorists are caught doing less than 10 km/h above the speed limit. The association gets to the bottom of the issue. [ + ]
Business propped up by credit cards
Up to two thirds of Australian SMEs are resorting to using personal finances to prop up business growth, according to the latest SME Growth Index released by business finance specialist Scottish Pacific. [ + ]
Industry insights — Wayne Harper, Zebra Technologies
What does 2016 look like for field service? Some industry experts give us their views. [ + ]
Human waste to provide 'pee power'
Researchers at the University of Bath have made significant steps in developing a miniature fuel cell that will generate electricity from the most unlikely of all potential power sources — human waste. [ + ]
Industry insights — Justin Hocevar, CEO, Renault Australia
What does 2016 look like for field service? Some industry experts give us their views. [ + ]
Nine interesting renewable energy projects
ARENA has awarded $17 million in funding to nine universities and their industry partners to kick off cutting-edge research and development in renewables. [ + ]
From customer service to customer care
Top companies are fast moving away from a simple 'break/fix' approach to customer service to one in which they are in an ongoing conversation and relationship with their clients. [ + ]
Telstra deal prompts questions
Earlier this week Telstra announced a $1.6 billion deal with nbn co, which quickly drew the attention of the Australian Competition and Consumer Commission (ACCC). The deal would see Telstra providing planning, design, construction and construction management within the existing Telstra Hybrid Fibre-Coaxial (HFC) footprint, according to the media release. [ + ]
Industry insights — JP Shelburn, XL Service Bodies
What does 2016 look like for field service? Some industry experts give us their views. [ + ]
