Articles
Cloud technology helps triple volume of work
Through funding made available via the Home and Community Care (HACC) program, a well-known national charity's Gold Coast brand is providing basic support services to qualifying clients and their carers to assist them to continue living independently at home. [ + ]
Big wigs join together for Industry 4.0
Belden and other big international names have joined a working group for the development of a standardised communication solution to significantly reduce costs of ownership for networking systems. [ + ]
Text and call blockers — will they work?
It's hard to believe it's come to this, but we could soon see the introduction of a device that fits into a port under the steering wheel of all cars manufactured post-1996, designed to block incoming calls and text messages while the car engine is on. It seems that drivers cannot be trusted to resist the temptation to text. [ + ]
Futureproofing the network infrastructure
As new service delivery models and business applications continue to appear in Australia, network infrastructure becomes ever more crucial to operating a healthy enterprise. [ + ]
Smarter Services delivers insights
The Service Council hosted the 4th edition of our Smarter Services Symposium in San Diego in March, featuring presentations led by organisations such as Zappos, HP, Safelite Autoglass, KONE Elevator, Ingersoll-Rand, Xerox, Vivint and more. [ + ]
Sleeping on the job to be encouraged
Shift workers of the world, rejoice! Experts say there is mounting evidence to suggest that a nap during night shift can improve production and safety at work. According to research released by RMIT, not only could alertness and performance be improved, but we could see fewer major disasters if fatigue is addressed. [ + ]
Why the cloud is the future of field services
When people think of industries being revolutionised by cloud computing they might consider banking and finance, telecommunications or online entertainment, but what about plumbing, landscaping, electrical contracting or air-conditioning repairs? [ + ]
Cutting data centre power costs
Multitenant data centres (MTDCs) are growing in size, number and popularity. In this increasingly crowded market, MTDC providers are discovering they must focus relentlessly on a demanding set of requirements, including affordability, efficiency, sustainability, reliability and agility in their bid to attract and retain customers. [ + ]
Electrical services industry powers on
The electrical services industry has faced challenging market conditions over the past five years, but improved investment into the housing market and ongoing maintenance activity on commercial and industrial premises is expected to spur industry growth, according to research firm IBISWorld. [ + ]
Career move: electricians and the security industry
The rapidly growing security industry offers licensed electricians lucrative cabling opportunities and the move into this industry may be easier than you think. [ + ]
Safety switches - two years on and still no action
By the end of 2015, another 15 people who could have been saved by the installation of a simple and common safety switch will have lost their lives. [ + ]
Managing third-party service providers
For companies with a rapidly growing customer base, meeting an expanding demand for field service can be daunting. You can't be everywhere at once, and the costs associated with trying to build out your own network of parts depots and service offices, along with hiring and training technicians, are high. [ + ]
Changes afoot at AfMA
Things are happening at the Australasian Fleet Management Association (AfMA). Mace Hartley has taken the reins, stepping in as AfMA executive director. Hartley replaces Marja and Ken Thompson, who have been integral to the association since its humble beginnings. [ + ]
Airbag disaster worsens
Things are not improving in the Takata airbag disaster. The product recall has become the largest ever in Australia and it now has the potential to turn into a legal stoush, according to reports in Sydney's The Daily Telegraph.
[ + ]Mobilising the grid
A Government-owned corporation, Ergon Energy supplies electricity to around 700,000 homes and businesses across nearly 97% of Queensland. Its electricity network consists of approximately 150,000 km of power lines across the state's diverse and harsh environments - from the coast to the outback. [ + ]