Articles
Securing the Super Bowl
The White House has recognised a partnership between Allied Telesis, San Francisco 49ers, Santa Clara Valley Transportation Authority (VTA), City of Santa Clara, Santa Clara Police Department and Arini Geographics for a smart and safe Super Bowl 50.
[ + ]Digital disruption
Many devices and technologies we take for granted were once considered disruptive, but now they are part of everyday use. [ + ]
Stopping preventable electrocution
Master Electricians Australia is launching an updated Switch Thinking report for 2015 to keep the ball rolling on the vital issue of mandating the installation of safety switches. [ + ]
The GVM conundrum
When looking at service vehicle choices, there's more to consider than gross vehicle mass alone. [ + ]
A clearer path for video in FSM
Video for self-service and customer support is not new, but in field service (FS) there is yet to be major use of video to improve support. It's not surprising, given that FS tends to lag overall in new technology adoption. Consider mobile devices and applications: while we have seen an incredible amount of literature highlighting the benefits, there are still many FS organisations that rely on paper-based forms. [ + ]
What your job will look like in 2030
Connectivity, entrepreneurialism and a rising population will shape three million new jobs by 2030, according to a new study commissioned by nbn co. Leading commentator and business adviser Bernard Salt has uncovered the distinct skill sets which represent Australia's future jobs in the digital age. [ + ]
Are you ready for digital disruption?
Digital disruption has only just begun and massive changes are underway for the customer cabling industry. How will the disruptive technologies impact the the industry, and how can you best prepare yourself for the era of disruption? Read on to find out. [ + ]
Integrating distributed renewable energies into the grid
Today, the new renewable energies are a global reality, no longer dependent on the support from individual countries. But the approach of connecting renewable energies to the existing systems is too shortsighted. Instead, electric power supply systems must be further developed to integrate new sources on a larger scale. [ + ]
Electrical switchboards — design basics
A switchboard is an important asset in a power distribution network and provides the base for circuit, equipment and user protection.
[ + ]Diagnostic testing of HV circuit breakers
Circuit breakers are not the most prominent items of equipment in a substation. They spend a lot of time doing nothing except waiting in anticipation. There comes a moment, however, when the circuit breaker must perform instantly and flawlessly. How can you test that yours will?
[ + ]Electronic hacking — coming to a car near you?
Not likely, according to the National Motor Vehicle Theft Reduction Council (NMVTRC). The council is a joint initiative of Australian governments and the insurance industry, with a mission to drive down Australia's high level of vehicle theft. [ + ]
Delivering on a promise
Field Service Business editor Dannielle Furness spoke with Zak Saboune, Founder and General Manager of Service Today, on some of the issues inherent in running a mobile team of 70.
[ + ]Disparate vs complete systems
When starting your dream business, growth doesn't happen overnight. It takes a lot of hard work, time and drive to build and sustain a successful business. One of the things many new businesses find difficult, or sometimes do not consider at all, is finding an information system that will support the entire enterprise, both now and into the future.
[ + ]Business in the age of BYOD
Between increasing operational cost, staff turnover, budget constraints and pressure to deliver products and services faster, today's field service managers need to act on opportunities quickly. [ + ]
Technology trends survey — where's your industry heading?
What's happening in your industry? Have your say in our Technology Trends survey. [ + ]