How Uber spells the future for field service
Supplied by ClickSoftware Australia Pty Ltd on Wednesday, 21 December, 2016
The modern-day consumer has a new perspective on customer service, and irrespective of sector or business, they expect and demand a level of real-time communication and visibility.
This report, based on leading global industry and consumer research, helps you further understand consumer expectations when it comes to services being delivered to the home.
The 2014 Service Outlook
Competition in service is very real and is forcing organizations to re-think their value...
Managing your workforce from the cloud
Customer satisfaction is crucial to any industry, with 91% of customers willing to stop doing...
Easy SMB solutions to optimise invoicing
On-time, accurate billing impacts your bottom line and customer relationships. Implementing...
