How Uber spells the future for field service
Supplied by ClickSoftware Australia Pty Ltd on Wednesday, 21 December, 2016
The modern-day consumer has a new perspective on customer service, and irrespective of sector or business, they expect and demand a level of real-time communication and visibility.
This report, based on leading global industry and consumer research, helps you further understand consumer expectations when it comes to services being delivered to the home.
Related White Papers
How to gain visibility and control of contractor service delivery
Without clear visibility into contractor service delivery, customers do not receive the...
Optimise field worker efficiency with mobile solutions
Mobile technology is now an essential component of every successful field service...
Mobile apps provide operational efficiency and productivity
Today’s field technicians require accurate and up-to-date information in order to deliver...
