How Uber spells the future for field service
Supplied by ClickSoftware Australia Pty Ltd on Wednesday, 21 December, 2016
The modern-day consumer has a new perspective on customer service, and irrespective of sector or business, they expect and demand a level of real-time communication and visibility.
This report, based on leading global industry and consumer research, helps you further understand consumer expectations when it comes to services being delivered to the home.
How to ensure that your third-party providers meet customer expectations
Field service organisations with a widespread customer base or those that experience...
Expanding your mobile workforce — 12 key challenges and solutions
This white paper provides 12 common challenges that organisations face as they expand their...
Powered fibre can jump-start the IoT revolution
There will be an estimated 25 billion devices online by 2020 as the Internet of Things...
