How Uber spells the future for field service
Supplied by ClickSoftware Australia Pty Ltd on Wednesday, 21 December, 2016
The modern-day consumer has a new perspective on customer service, and irrespective of sector or business, they expect and demand a level of real-time communication and visibility.
This report, based on leading global industry and consumer research, helps you further understand consumer expectations when it comes to services being delivered to the home.
Mobile workforce management software and optimisation solutions
The cloud has taken the place of expensive and often limited on-premise infrastructure. With...
Service analytics - an open door to service improvement and increased profitability
As the importance of data continues to evolve, it is no longer okay for information to be...
Cat 8 cabling standards update
A task group has recently been approved to study the concept of adding ISO/IEC Class II limits...
