How Uber spells the future for field service
Supplied by ClickSoftware Australia Pty Ltd on Wednesday, 21 December, 2016
The modern-day consumer has a new perspective on customer service, and irrespective of sector or business, they expect and demand a level of real-time communication and visibility.
This report, based on leading global industry and consumer research, helps you further understand consumer expectations when it comes to services being delivered to the home.
A job management system that can substantially reduce your labour costs
If a service-based business strives to ‘out-compete’ its competitors, it needs to increase...
Field Service Workforce Management: Winning with People
Service organizations are expanding the focus of their workforce management strategies to...
Optical fibre - unparalleled bandwidth capacity
The requirements for speed and reliability of internet access have never been...
