How Uber spells the future for field service
Supplied by ClickSoftware Australia Pty Ltd on Wednesday, 21 December, 2016
The modern-day consumer has a new perspective on customer service, and irrespective of sector or business, they expect and demand a level of real-time communication and visibility.
This report, based on leading global industry and consumer research, helps you further understand consumer expectations when it comes to services being delivered to the home.
Related White Papers
ERP in field service — 5 myths and 5 truths
Where once enterprise resource planning (ERP) reigned, businesses now have an abundance of...
Fleet management and the gamification revolution
The use of game mechanics in business applications is a growing trend. Research has revealed...
The 2014 Service Outlook
Competition in service is very real and is forcing organizations to re-think their value...
