How Uber spells the future for field service
Supplied by ClickSoftware Australia Pty Ltd on Wednesday, 21 December, 2016
The modern-day consumer has a new perspective on customer service, and irrespective of sector or business, they expect and demand a level of real-time communication and visibility.
This report, based on leading global industry and consumer research, helps you further understand consumer expectations when it comes to services being delivered to the home.
Optimise field worker efficiency with mobile solutions
Mobile technology is now an essential component of every successful field service...
Designing a metering system for small and medium-sized buildings
With rising energy costs, environmental pressures and unreliable power supply, there is a need...
How to ensure that your third-party providers meet customer expectations
Field service organisations with a widespread customer base or those that experience...
