How Uber spells the future for field service
Supplied by ClickSoftware Australia Pty Ltd on Wednesday, 21 December, 2016
The modern-day consumer has a new perspective on customer service, and irrespective of sector or business, they expect and demand a level of real-time communication and visibility.
This report, based on leading global industry and consumer research, helps you further understand consumer expectations when it comes to services being delivered to the home.
How too much information can drown your business
A critical problem facing field service businesses running paper-based systems is data...
Research Insight: Bring Your Own Device (BYOD) in Field Service
A little more than one third (35%) of organisations allow employees to bring their own field...
Maximise your distribution growth with digitisation — an eBook
Digitalisation is essential to the longevity of your business and crucial to improve your growth.
