How Uber spells the future for field service

Supplied by ClickSoftware Australia Pty Ltd on Wednesday, 21 December, 2016


The modern-day consumer has a new perspective on customer service, and irrespective of sector or business, they expect and demand a level of real-time communication and visibility.

This report, based on leading global industry and consumer research, helps you further understand consumer expectations when it comes to services being delivered to the home.


Related White Papers

How to gain visibility and control of contractor service delivery

Without clear visibility into contractor service delivery, customers do not receive the...

Reviewing Field Service Strategy: Aligning Focus and Execution

Optimise your field service with live video collaboration

The top 20% of field service performers are 69% more likely than their peers to have...


  • All content Copyright © 2025 Westwick-Farrow Pty Ltd