Field Service Business

Industry insights — Justin Hocevar, CEO, Renault Australia

20 April, 2016 by Justin Hocevar, CEO, Renault Australia

What does 2016 look like for field service? Some industry experts give us their views.


CSIRO rolls out green fleet

19 April, 2016

The CSIRO is furthering its environmental credentials with the rollout of a green fleet. The first two of 10 petrol-free electric cars and electric bikes has been delivered to the Discover Centre at Black Mountain in Canberra.


Green recycling OTR tyre solution

18 April, 2016

Tytec Recycling (TR) has announced a soon-to-be launched solution that addresses the efficient disposal of worn off-the-road (OTR) tyres as used in mining and agriculture. Tyre recycling has always been a difficult and time-consuming task for standard tyres and near-impossible for OTR varieties.


Milwaukee right-angle impact driver

18 April, 2016

The Milwaukee M12 ¼″ hex right-angle impact driver delivers higher rotational torque and a fast-paced rotational tapping mechanism when compared to a standard drill.


React Sidekick personal panic button

18 April, 2016

The React Sidekick personal panic button enables wearers to reach a wide network in the event of an emergency.


Truck platooning trials successful

15 April, 2016

Truck platooning trials in Europe have been successful, ending with the arrival of six convoys at Rotterdam Harbour in the Netherlands. The cross-border trials are the first of their kind, with the semiautomatic vehicles travelling in pairs from Germany and Sweden.


Luxoft acquisition streamlines driver assistance offering

15 April, 2016

Luxoft has announced the acquisition of automotive software developer Symtavision. The acquisition expands Luxoft's embedded software automotive offerings as the company seeks to fulfil its targeted end-to-end offering.


Government claims outsourcing saves NSW $1bn

15 April, 2016

The NSW Government’s recent appointment of external fleet providers will deliver $1 billion in taxpayer savings, according to claims.


TomTom optimises emergency response

14 April, 2016

Public safety provider Hexagon Safety & Infrastructure is set to utilise map and traffic data from TomTom as part of the company's public safety solution offering in Asia–Pacific.


From customer service to customer care

14 April, 2016 by Bruce Minty, Product Marketing Manager, Pronto Software

Top companies are fast moving away from a simple 'break/fix' approach to customer service to one in which they are in an ongoing conversation and relationship with their clients.


Industry insights — JP Shelburn, XL Service Bodies

13 April, 2016 by JP Shelburn

What does 2016 look like for field service? Some industry experts give us their views.


How technology is shaping workplace safety

12 April, 2016

Today's advancing technologies have made safety manuals and classroom safety training all but obsolete, but just how will these advances affect our workplace in terms of managing safety and the role of the safety professional?


Australian motoring clubs unite

12 April, 2016

A consortium of Australian motoring clubs serving 2.8 million customers has selected Hexagon Safety & Infrastructure to provide a cloud-based platform for roadside assistance.


hipages adds payment functionality

11 April, 2016

Trades hiring platform hipages has added in-app payment functionality to its offering, which the company says will now make finding and booking a tradie as easy as using Uber.


Fuel tax credit claims simplified

11 April, 2016

The Australian Taxation Office (ATO) has revised the process for claiming fuel tax credits for claims of less than $10,000.


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