Field Service Business

Retriever Prepare integrated project management solution

11 April, 2016

Retriever Communications has announced the release of Retriever Prepare, a project management solution that integrates with in field scheduling and mobile delivery, to help businesses provide a seamless experience from the initial work order appointment booking right through to the on-site project completion.


Where is the workplace line drawn?

08 April, 2016

The parameters around workplace safety may seem cut and dried, but a recent ruling may challenge what constitutes a 'workplace', according to an article published by the Health and Safety Bulletin.


Heavy vehicle health check

07 April, 2016

Consultation is underway to assess the health of Australia's 520,000-strong heavy vehicle fleet. National Heavy Vehicle Regulator (NHVR) CEO Sal Petroccitto said information had been released to each state and territory to measure the roadworthiness of heavy vehicles later this year.


Sharing economy targets tradies

06 April, 2016

Peer-to-peer car rental service DriveMyCar is working with LDV Automotive to help tradespeople get a better deal, in a move they say will nearly halve the cost of renting one-tonne vans.


10 things to consider when buying a van

05 April, 2016

There are 10 things you should think about when shopping around for a new van, from comfort to purchase price to standard safety features. Here's some handy information to use as a starting point.


NSW Police opt for V8 Lexus

04 April, 2016

The NSW Police Force has added the 5.0-litre V8-powered Lexus RC F coupe to its arsenal. The vehicle is due to play an active role in roadside campaigns to promote road safety while also featuring as a static display at community engagement activities.


Eagle Boys to pilot 'virtual drive through' technology

01 April, 2016

In yet more pizza delivery-related news, Eagle Boys Pizza is trialling a 'virtual drive through' (VDT) system. VDT allows customers to order online, drive to their local store and have the pizza delivered to the car, removing the need to find parking.


Honeywell acquires Movilizer

01 April, 2016

Cloud-based field service solution Movilizer has been acquired by Honeywell. Movilizer is used by remote workers performing service, maintenance, sales, distribution and warehousing activities away from the office.


Toyota slashes spare parts prices

31 March, 2016

Toyota has reduced the price of key mechanical components by up to 38% (as compared to March 2016 recommended retail), according to a recent media release.


Support for driverless pizza delivery trials

31 March, 2016

Domino's is looking to further its technology-focused delivery service by conducting driverless delivery tests in New Zealand, according to the office of NZ Transport Minister Simon Bridges.


Industry insights — Ben Hartman, Astea International

30 March, 2016 by Ben Hartman, Director, Astea International

What does 2016 look like for field service? Some industry experts give us their views.


Fostering WHS through good design

30 March, 2016

Safe Work Australia is partnering with Good Design Australia to present an award as part of the 2016 Good Design Awards.


Smart Sinks liquid waste filtration bin

30 March, 2016

Disposal of liquid waste from a range of industries — especially waste containing solid residues — is difficult, costly and can sometimes cause unexpected damage.


Telogis Logbook app

29 March, 2016

Delivering work-related apps that enable employees in the field to be more efficient has become mission critical. Telogis has announced its Logbook app, which is said to increase the productivity of mobile workforces by electronically logging — via a quick swipe on the screen — whether kilometres driven were business-oriented or personal.


Intelligent comms for Transocean

29 March, 2016

Harris CapRock Communications will install its system on Transocean's entire fleet as part of a multiyear contract renewal for complete managed communications services.


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