Chrysler vows to address complaints
22 September, 2015Fiat Chrysler Australia (Chrysler) has provided an administrative undertaking to the Australian Competition and Consumer Commission (ACCC), following an investigation into consumer guarantee complaints concerning vehicle faults and Chrysler's handling of those complaints.
ServicePower Field Service Management NEXUS FS software
18 September, 2015NEXUS FS (Field Service) provides service businesses of any size an enterprise-quality, cloud-based field service management solution with a comprehensive mobile application that enables them to focus on what they do best: providing world-class service to their residential and commercial customers.
First round of job cuts at Endeavour Energy identified
18 September, 2015In April 2015, the Australian Energy Regulator (AER) announced significant cuts to the operating and capital expenditure allowances across Ausgrid, Endeavour Energy and Essential Energy and those determinations left Ausgrid, Endeavour Energy and Essential Energy without funding for an estimated 2750 jobs from 1 July 2015. The cost of these unfunded jobs is $30 million per month.
AfMA Fleet Awards winners
17 September, 2015The 2015 Australasian Fleet Management Association (AfMA) awards were announced on 10 September.
Microsoft acquires FieldOne
17 September, 2015Microsoft Corporation has acquired field management solution provider FieldOne Systems, according to the official Microsoft blog website.
The GVM conundrum
16 September, 2015When looking at service vehicle choices, there's more to consider than gross vehicle mass alone.
myFLO wins at 2015 Western Sydney Awards for Business Excellence
15 September, 2015myFLO has taken out the Patron's Choice award at the 2015 Western Sydney Awards for Businesss Excellence (WSABE). The award recognises organisations that contribute to the community and myFLO was selected by the Hon. Alan Cadman OAM, the Awards' Patron, from a pool of 63 finalist entries.
What your job will look like in 2030
14 September, 2015Connectivity, entrepreneurialism and a rising population will shape three million new jobs by 2030, according to a new study commissioned by nbn co. Leading commentator and business adviser Bernard Salt has uncovered the distinct skill sets which represent Australia's future jobs in the digital age.
A clearer path for video in FSM
14 September, 2015 by Sumair Dutta, Chief Customer Officer, TSCVideo for self-service and customer support is not new, but in field service (FS) there is yet to be major use of video to improve support. It's not surprising, given that FS tends to lag overall in new technology adoption. Consider mobile devices and applications: while we have seen an incredible amount of literature highlighting the benefits, there are still many FS organisations that rely on paper-based forms.
All part of the plan: the top MSPs for calls, texts and data
11 September, 2015Picking a mobile service provider can be a juggling act, with decisions based on a host of factors including rates, network coverage, phone options, contract conditions, customer service levels and bundling.
MiX Telematics MyMiX driver engagement platform
10 September, 2015MiX Telematics is strengthening its MiX SafeDrive solutions with the addition of MyMiX — an innovative driver engagement platform that further enables its customers to run safer and more efficient fleet operations. MyMiX gives drivers a tangible opportunity to own the important process of continuous improvement.
Camera innovation makes trailers 'disappear'
10 September, 2015Land Rover researchers have developed an innovative camera system that makes a trailer or caravan appear see-through when being towed, according to a report from the National Road Safety Partnership Program (NRSPP).
Clarizen opens Australian office
10 September, 2015Collaborative work management software expert Clarizen has announced its new Australian office, expanding its global footprint in the Asia-Pacific (APAC) market.
Zebra Technologies ZQ500 rugged mobile printers
09 September, 2015Zebra Technologies has launched the ZQ500 mobile printer series for field-based applications. The 3″ ZQ510 and 4″ ZQ520 printers are portable, print-on-demand devices that combine a military-grade design with simple functionality for printing solutions for the transportation and logistics, manufacturing and government markets.
On-time delivery
09 September, 2015Australia Post has been paving the way for over two centuries as Australia's most respected and recognised postal service provider. The company's ability to identify opportunities and react appropriately to maintain market position was never more evident than through its acquisition of national road freight company StarTrack in the second half of 2012.
