Field Service Business

Context-aware developments could transform field service

20 July, 2016

IFS is using its product development think tank, IFS Labs, to explore the use of a context-aware beacon solution for field service delivery.


Navman Wireless rebrands

19 July, 2016

Navman Wireless has rebranded as Teletrac Navman, following the company's merger with GPS fleet tracking software company Teletrac.


Aussie tech firm sets sights on US market

18 July, 2016

simPRO Software is serious about its entry into the US market, relocating several senior management roles, including global CEO Brad Couper, to the company's offices in Boulder, Colorado.


Toyota brings fuel cell vehicles to Australia

15 July, 2016

Toyota says it is excited to secure three fuel cell vehicles for use exclusively in Australia over the next three years. The vehicles — known as the Mirai — will help Toyota engineers to learn more about the technology and will be joined by a portable refuelling station over the coming months.


Making the move to mobile ERP

14 July, 2016 by Peter Dickinson, CEO, Greentree

As businesses weigh up their mobile options, the working world is moving progressively towards more flexible working hours and a workforce that is increasingly needing to access business information remotely. While this is largely being led by field service workers, your sales force, operational staff, marketing and management teams aren't far behind.


Driver training trumps demerits

14 July, 2016

Death on NSW roads is up almost 25% on last year, with 208 fatalities since the beginning of the year. This figure is causing widespread community concern and the NSW motoring association NRMA is now calling on the state government to implement a scheme which would replace fines and demerit points for low-level speeding offences with compulsory driver training.


Going green still a dream

13 July, 2016

Researchers at Queensland University of Technology are predicting that petrol-powered vehicles will continue to dominate Australian roads in the year 2030, despite advances in new technologies and public concerns about the environment.


Paris bans old cars

12 July, 2016

Paris has commenced its program of restriction on cars made prior to 1997 and motorcycles predating 2000, making it illegal to drive in the centre of Paris on weekdays between 8 am and 8 pm, according to Green Car Reports (GCR).


Insurer expands to cover ridesharing

11 July, 2016

In an interesting move, insurance company Allianz has expanded the cover available under its Private Car Insurance policy to include the use by eligible car owners for ridesharing activities.


More airbag problems for Toyota

08 July, 2016

There's a new crop of airbag issues for Toyota, this time for its Prius and Lexus models. In Australia, the company has issued a recall on vehicles from the Prius ZVW30 and Lexus CT200h ranges.


Full solar car range developed

07 July, 2016

Thin-film solar expert Hanergy Holding Group has launched four full solar-powered vehicles in Beijing at a ceremony dubbed 'Disruptive innovations drive the future'.


Maintaining contact

07 July, 2016

Tasmanian-based Contact Electrical was founded in Launceston in 1986. Over time the company evolved into the Contact Group, expanding to Hobart and Burnie and further diversifying services to include design and project construction, as well as general electrical services.


No sync? No thanks!

06 July, 2016

In case you were in doubt as to how much smartphones rule our lives, a new study reveals that car buyers will not purchase a vehicle that doesn't provide adequate mobile phone connection. The National Road Safety Partnership Program (NRSPP) has published details of the research which shows that other factors including styling, price and fuel economy can't be trumped by an inability to connect.


Getac T800 rugged tablet

05 July, 2016

The next-generation Getac T800 is a fully rugged tablet designed to meet the needs of mobile field service and transportation technicians working in tight spaces and extreme environments.


Service is hard: new book delivers insights

05 July, 2016

With over 20 years' experience, ClickSoftware knows about service delivery and how hard it can be for businesses to excel. Drawing on that expertise, the company has released a new book, Service is Hard: Turning Common Field Service Challenges into Customer Engagement Opportunities, which contains insights, best practices and recommendations from experts, thought leaders and analysts.


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