Field Service Business

Sales of smartphones grew 20% in Q3 2014

19 December, 2014

Worldwide sales of mobile phones to end users were flat in the third quarter of 2014, according to IT researchers Gartner, Inc. However, sales of smartphones to end users grew 20.3% to reach 301 million units.


Extreme location photo challenge

18 December, 2014

By next year, the world's mobile worker population is expected to swell to 1.3 billion, representing 37.2% of the total workforce. That's a lot of workers on the roads, in the field, making house visits and in remote locations from oil platforms in the Gulf to mines in the Arctic.


Is your mobile phone signal booster legal?

17 December, 2014

Powertec, Australian distributor of the Nextivity Cel-Fi 'smart repeater', has warned consumers about purchasing signal boosters online, claiming that they are most likely not approved for use on local networks.


Check holiday pay rates now

16 December, 2014

The Fair Work Ombudsman is urging employers and employees to check the pay rates and entitlements that apply over Christmas and the New Year.


LifeProof four-proof protection for iPhone 6

15 December, 2014

LifeProof has introduced four-proof (water, dirt, snow and shock) protection for iPhone 6.


Urban Armor Gear mobile device cases

12 December, 2014

Urban Armor Gear (UAG) is bringing a sleek Mil-Spec drop-tested case for the Microsoft Surface Pro 3 to Australia and New Zealand. The lightweight case has an integrated kickstand and a rubber core with bumpers that deflect impact from daily wear and tear, as well as occasional hard falls.


New study makes case for black boxes in vehicles

12 December, 2014

A major new study for the European Commission has found considerable potential safety benefits and low costs for the installation of electronic data recorders (EDRs) in cars, vans and trucks.


Building industry comments on apprenticeship data

12 December, 2014

Master Builders Australia has spoken out about the recently released National Centre for Vocational Education Research (NCVER) data, highlighting that there are only one-third the apprentices in the pipeline to meet the current and future skill needs of the building and construction industry.


The power of mobility: creating a smarter workforce in the field

12 December, 2014 by John Cameron, General Manager, Trimble Field Service Management

As field-based working becomes increasingly complex and time-sensitive, mobile solutions can help businesses make better, more intelligent decisions.


What next for the mobile phone?

11 December, 2014

AIMIA, the Digitial Industry Association for Australia, has released the independent findings of the Australian Mobile Phone Lifestyle Index (AMPLI). While the report focuses on consumer, rather than business, users, it provides valuable insight into trends regarding overall preferences. The survey is in its 10th iteration and the 2014 'special topic' is mobile phone use compared to tablet and PCs.


1-11 TOUGH Lokaway high-security storage

11 December, 2014

1-11 has released the Australian-designed TOUGH Lokaway range of high-security storage. TOUGH Lokaway includes anti-pry bar technology, known as Lokaway Swing 'n' Slide doors, which allows the door to interlock against the body of the storage box, providing extra security.


Jobs market set to rise in 2015

11 December, 2014

The outlook for the jobs market in 2015 appears positive, with employer intentions to hire at the highest level since 2012, according to the Hudson Report Employment Trends, as released by global talent solutions company Hudson.


The field service experience

10 December, 2014 by Sumair Dutta - Chief Customer Officer

In times when we shy away from in-person and face-to-face communications and it is extremely difficult for organisations to connect with their customers, a field visit offers a unique opportunity wherein customers provide a window of time and attention to the servicing organisation.


Safe Work Australia seminar series available

05 December, 2014

Safe Work Australia is making its Virtual Seminar Series (VSS) presentations available for general viewing.


When one becomes two, becomes ten

04 December, 2014

A recent workplace poll conducted by the Australian Drug Foundation (ADF) has prompted a timely reminder about employer responsibilities with respect to the service of alcohol at organised functions.


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