Field Service Business

How committed are your customers?

27 October, 2014

Satisfied and committed customers support profitability objectives. It seems obvious, but quite often organisations haven't been able to attach a financial value to satisfied customers.


Ford Ranger XL judged Australia's best 4x4

24 October, 2014

The Thai-manufactured Ford Ranger XL 3.2 (d) has beaten the Mazda BT50 XTR and VW Amarok Highline TDI 420 to take out the 4x4 dual cab car of the year, as judged by the Australian Automobile Association on behalf of Australia's motoring clubs.


The insurance you didn't know you needed

24 October, 2014

There are plenty of compulsory insurance types for business in Australia - third-party injury, workers compensation and public liability to name a few. But there is also a range of options available that can protect your business from loss of assets or revenue you may not have considered.


Greater visibility into transport management

23 October, 2014 by Sergio Barata, GM - EMEA, Telogis

Software-as-a-service (SaaS) provides the ideal architecture to deliver telematics, vehicle tracking, dynamic routing, real-time work order management, commercial navigation and mobile integration, often referred to collectively as 'location intelligence'. When coupled with modern integration and reporting systems these can form the backbone of a company-wide transport management system.


Call for tougher drug driving penalties

23 October, 2014

According to the NRMA, one in three drivers convicted of a first offence for drug driving are getting off scot-free.


WHS - beyond the physical

17 October, 2014

There's been a lot of focus on mental health in recent weeks, as evidenced through Australia's National Mental Health Week and World Mental Health Day in early October. While much of the media attention has historically been based on the role of individuals, there is increased interest on the impact for business and what organisations can do to ensure a healthier workplace.


Highlighting hazardous assets

16 October, 2014

Continuing technology advances are making lives safer and easier in virtually every industry. The development of augmented reality GIS solutions is providing additional safeguards in the management of hazardous assets,and  preventing accidental excavation and the potential for subsequent personal injury and property damage.


The future of highly automated driving

14 October, 2014

An announcement at the Paris Motor Show early in October by TomTom and Volkswagen Group Research highlights their combined commitment to the future of highly automated driving (HAD) systems.


Service interest around the Internet of Things

13 October, 2014 by Sumair Dutta, Chief Customer Officer, TSC

If you follow technology trends and news, you have probably heard the words "Internet of Things" (IoT) or "connected machines" mentioned more than once, primarily in the form of how connected devices will change the world, mostly for the better (and not as per the Terminator 2 variety). In the business realm, a lot of the IoT talk is coming from the likes of IBM, GE and Cisco.


Fuel management reduces operating costs

10 October, 2014

At a time when escalating fuel costs are putting increased strain on business, the availability of a new fuel-efficiency solution is likely to be well received by Australian fleet managers.


Workers compensation schemes and WHS analysed

10 October, 2014

Safe Work Australia (SWA) has released the 16th edition of the Comparative Performance Monitoring report, which provides trends analysis on the work health and safety and workers compensation schemes operating in Australia and New Zealand in 2012-13.


7th Annual Field Service Management Summit - dates and topics announced

10 October, 2014

The 7th Annual Field Service Management Summit will run from 18-20 March next year at Australian Technology Park, Sydney. The event organiser, IQPC, has released a draft agenda for the conference, which boasts the largest gathering of field service management and workforce mobility professionals in Australasia.


Scientists discover brain's 'GPS'

09 October, 2014

Three scientists have been awarded the 2014 Nobel Prize for physiology or medicine for their work uncovering the way our brain makes sense of where we are and is able to navigate effectively.


Panasonic Toughpad FZ-M1 fully rugged 7″ tablet

08 October, 2014

The Panasonic Toughpad FZ-M1 is a fully rugged 7″ tablet running Windows 8.1 Pro. Its sealed design is certified to meet MIL-STD-810G and IP65 specifications for resistance to drops up to 5′, water, dust and other elements.


From best-of-breed to an enterprise approach

07 October, 2014

When Shellharbour City Council (SCC) wanted to replace desktops with laptops to have a truly mobile workforce, it realised part of that objective involved moving from a non-integrated best-of-breed philosophy to an integrated, futureproof enterprise solution.


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