Machine learning saves time for tradies
18 December, 2018 by Curtis Thomson, simPRO DirectorThe digital age has produced a number of solutions which help to minimise time theft and reduced profits as a result of manual processes.
simPRO launches VoIP phone
03 December, 2018simPRO's VoIP phone allows trade service businesses to forego their landlines and save time, money and logistics with communication.
The IoT wave — adapt or perish
13 November, 2018 by Peter Darley, General Manager Australia*Ten years ago most people operating in Australia's trade services industry were still scribbling quotes, invoices and their daily schedule on the back of any scrap of paper they could find.
simPRO integrates with BGW Group
07 November, 2018The integration means simPRO users can automatically import catalogue and supplier invoices from CNW Electrical Wholesale and Energy Solutions, Sherriff Electrical Wholesalers or Samios Plumbing Supplies.
IoT and its impact on trade services
26 July, 2018With the number of connected devices worldwide expected to jump 12% on average annually, the Internet of Things (IoT) represents significant opportunity in the trade services market.
Librestream Onsight platform
29 June, 2018The Librestream Onsight platform allows users to share live visuals from remote visual inspections (RVI) and non-destructive testing (NDT) instruments with remote experts for rapid decision-making in the field.
IFS Field Service Management 6
14 May, 2018The IFS Field Service Management 6, built for the cloud but also available on-premise, offers a reimagined user experience and a 50% performance improvement.
AFL aeRos workflow management platform
09 May, 2018The AFL aeRos open, cloud-based, workflow management platform allows users to easily and efficiently manage their test process from end to end.
Five reasons contractors need to automate service operations
10 November, 2017 by Rob Stummer*Let's face it, if you are relying on whiteboards, spreadsheets and handwritten notes to drive your service operations, then you are going to have an uphill battle on your hands.
Emerson AMS Device Manager
25 October, 2017The latest version of Emerson's AMS Device Manager features alert optimisation capabilities and mobile device health dashboards.
simPRO Connect field service app
23 October, 2017simPRO's update to its mobile app Connect allows field technicians to send official quotes, capture customer signatures for quote acceptance and start a job all in one site visit.
NextService cloud-based field service software
23 October, 2017NextService, cloud-based field service software built for NetSuite, is designed to be easy to use and accessible anytime, anywhere.
ServiceM8 field service management app
18 October, 2017ServiceM8's field service management app allows trades and services businesses to take control and work smarter with real-time communication between their office, field staff and customers.
Automation solution
17 October, 2017Mindfields' Automation as a Service (AaaS) automates a company's consulting and delivery processes.
How should businesses evaluate field service management solutions?
01 May, 2017Field service management (FSM) software is becoming increasingly sophisticated, and ever-more robust feature sets can be something of a red herring.