Retriever Prepare integrated project management solution
11 April, 2016Retriever Communications has announced the release of Retriever Prepare, a project management solution that integrates with in field scheduling and mobile delivery, to help businesses provide a seamless experience from the initial work order appointment booking right through to the on-site project completion.
hipages adds payment functionality
11 April, 2016Trades hiring platform hipages has added in-app payment functionality to its offering, which the company says will now make finding and booking a tradie as easy as using Uber.
Honeywell acquires Movilizer
01 April, 2016Cloud-based field service solution Movilizer has been acquired by Honeywell. Movilizer is used by remote workers performing service, maintenance, sales, distribution and warehousing activities away from the office.
Eagle Boys to pilot 'virtual drive through' technology
01 April, 2016In yet more pizza delivery-related news, Eagle Boys Pizza is trialling a 'virtual drive through' (VDT) system. VDT allows customers to order online, drive to their local store and have the pizza delivered to the car, removing the need to find parking.
Industry insights — Ben Hartman, Astea International
30 March, 2016 by Ben Hartman, Director, Astea InternationalWhat does 2016 look like for field service? Some industry experts give us their views.
Intelligent comms for Transocean
29 March, 2016Harris CapRock Communications will install its system on Transocean's entire fleet as part of a multiyear contract renewal for complete managed communications services.
CEO challenges for 2016
25 March, 2016175 Australian CEOs have identified the key challenges and concerns for Australian business in 2016. Analysis of research conducted by Pronto Software in partnership with the CEO Institute shows there are five main areas of interest, resulting from both industry and economic pressures.
Solid communication is key
21 March, 2016 by Andrew Satterley, CEO – APAC and EMEA, Baseplan Software GroupA solid communication system capable of transmitting quality data is necessary for any business operating with a medium to large team of field technicians and a fleet of service vehicles. With the stabilisation of improved technology over the last 10 years, mobility software is now able to take advantage of these developments to the benefit of companies and their customers.
Pronto expands IBM partnership
15 March, 2016Pronto Software has announced an expansion of its 30-year partnership with IBM, offering customers integration between third-party business apps and systems with the Pronto Xi ERP and Business Analytics platform.
Talk to your ERP system
15 March, 2016 by Martin Gunnarsson, Director – Product Strategies & IFS Labs, IFS SoftwareThese days, thanks to the internet and cloud services, information is accessible to anyone at any time. You don't need to be stuck at a desk to browse social or business applications.
Industry insights - Mark Alfred, simPRO Software
15 March, 2016 by Mark Alfred, General Manager Australia, simPRO SoftwareWhat does 2016 look like for field service? Some industry experts give us their views.
How to gain competitive advantage by integrating FSM to ERP
14 March, 2016Integrating your Field Service Management (FSM) to ERP can improve 'first time fix' rates, customer satisfaction and service scheduling. It also provides the intelligence to successfully manage service costs. Developing a faultless framework for this integration, however, is critical to maximise the expected business benefits.
Industry insights — Bruce Minty, Pronto Software
08 March, 2016 by Bruce Minty, Product Marketing Manager, Pronto SoftwareWhat does 2016 look like for field service? Some industry experts give us their views.
simPRO job management software
02 March, 2016simPRO has introduced a major enhancement to its cloud-based job management software, which promises to make it easier for trade services businesses to get paid for work in a timely manner.
Xero and Google announce new partnership
25 February, 2016Keeping track of customer relationships just became easier, thanks to a partnership between cloud-based accounting experts Xero and Google.
