Defying distance
11 June, 2015The New South Wales Rural Fire Service (NSW RFS) has selected the Polycom RealPresence One video collaboration solution to enable seamless, real-time communication between 900 staff across the state and thousands of volunteer members.
The smartphone apps bleeding your battery dry
10 June, 2015For all the good that smartphones have delivered - convenience, connectivity and mobility - there's still the eternal problem of battery charge, or lack thereof. You'd think by now that we'd have a solution to this endlessly irritating problem, but most smartphone users still need to recharge on a daily basis. At least.
Crash assistance app
09 June, 2015This is one of those things you wish you didn't need but may save you valuable time if you are unfortunate enough to require it. CrashAssist, an app from the Australian Accident Repairers Network (AARN), is designed to utilise the existing technology inherent in smartphones, including maps, contacts, clock, calendar, email and camera, to assist in the difficult and stressful time following a car accident.
Free phone calls for beta testers
04 June, 2015A new app that developers claim will rival Skype is moving into beta testing and the call is out for 30,000 individuals to take part.
Fluke Networks LinkWare Live cable certification project management
31 May, 2015Fluke Networks has unveiled a new edition of LinkWare Live, the cloud-based cable certification project management service. LinkWare Live Professional builds on LinkWare Live Essentials and further streamlines workflow for contractor project managers and field technicians, providing cabling certification project status on any smart, mobile device.
Field service optimisation - improving efficiency across the enterprise
29 May, 2015In today’s field service sector many companies are looking at how innovation and technology can help drive productivity and increase customer service outcomes. But in a world where disruptive and enabling technologies are rapidly becoming common practice, how can early adopters use such technologies to help resolve operational pain?
Developing a mobile service strategy that serves you
29 May, 2015Mobile field technology may just be one piece of the puzzle for service companies looking to gain efficiency across their organisation. Companies need to look wider when developing a mobile strategy if they want to maximise the value of what technology can provide.
Pinpoint Mobile Work Platform dispatch, messaging and navigation system
29 May, 2015The Pinpoint Mobile Work Platform (MWP) is a flexible cross-platform job dispatch, messaging and navigation system that can be easily customised to suit specific customer requirements.
Small business finds big benefits
28 May, 2015For over 30 years, Pestrid has been providing pest control management to an extensive client base across the Sydney metropolitan area. As this small family business expands, owner and director Gary Eastwood is proud of the Pestrid team delivering on the foundational values of Pestrid - providing customers with professional, safe and effective pest control, as well as excellent customer service.
600,000 Android users infected
26 May, 2015Internet security specialist ESET has apparently discovered more than 30 fake applications available for download on the Google Play Store. The malicious applications, which pretend to be cheats for the popular Minecraft game, have been installed by more than 600,000 Android users worldwide.
Unlocking the value of ERP
16 May, 2015There's no doubt that an enterprise resource planning (ERP) software package is a powerful tool for business and, according to research conducted by Telsyte and released by Epicor Software Corporation, more than 90% of Australian organisations have such a system. Why, then, did the study show that 66% of CIOs believe that less than half of the functionality provided by ERP is being used?
SAP field service solutions
14 May, 2015SAP field service solutions enable businesses to meet service demands consistently by organising, planning and dispatching field service resources. The product offering simplifies end-to-end management of service orders; integrates service parts logistics and financials; allows users to view current service orders and updates via a mobile app; and enables users to execute and confirm service orders in real time.
IFS Applications 9 enterprise suite
13 May, 2015Global enterprise applications company IFS has launched IFS Applications 9, the new core version of its extended enterprise applications suite.
Toyota DriverDirect fleet managment app
12 May, 2015Toyota Fleet Management has released a comprehensive new web app to support drivers on the road as part of its ongoing quest to make fleet vehicle management easier for customers and drivers.
Loc8.com scoops innovation award at CeBIT
11 May, 2015Loc8.com has won the CeBIT Award for Innovation 2015. Loc8.com provides an asset and maintenance platform designed to let asset owners, service providers and field technicians collaborate in real time to reduce costs, improve productivity and increase profits, through the Loc8 Service Supply Chain.
