Service interest around the Internet of Things
13 October, 2014 by Sumair Dutta, Chief Customer Officer, TSCIf you follow technology trends and news, you have probably heard the words "Internet of Things" (IoT) or "connected machines" mentioned more than once, primarily in the form of how connected devices will change the world, mostly for the better (and not as per the Terminator 2 variety). In the business realm, a lot of the IoT talk is coming from the likes of IBM, GE and Cisco.
Workers compensation schemes and WHS analysed
10 October, 2014Safe Work Australia (SWA) has released the 16th edition of the Comparative Performance Monitoring report, which provides trends analysis on the work health and safety and workers compensation schemes operating in Australia and New Zealand in 2012-13.
7th Annual Field Service Management Summit - dates and topics announced
10 October, 2014The 7th Annual Field Service Management Summit will run from 18-20 March next year at Australian Technology Park, Sydney. The event organiser, IQPC, has released a draft agenda for the conference, which boasts the largest gathering of field service management and workforce mobility professionals in Australasia.
Scientists discover brain's 'GPS'
09 October, 2014Three scientists have been awarded the 2014 Nobel Prize for physiology or medicine for their work uncovering the way our brain makes sense of where we are and is able to navigate effectively.
Compromising for the sake of savings
26 September, 2014Crash test results just published by ANCAP (Australian New Car Assessment Program) highlight the chasm between safety standards in passenger vehicles versus light commercial vehicles (LCVs).
Transport association leadership change
25 September, 2014Victorian Transport Association (VTA) President Brendan Hopley today announced that Neil Chambers is no longer chief executive officer of the VTA effective immediately.
Asset management education
25 September, 2014The Asset Management Council has announced the dates for AMPEAK 2015, a conference for asset owners, as well as asset management professionals and associated service providers.
Heavy vehicle projects vie for federal funding
18 September, 2014The infrastructure ministry has received over 150 proposals from state and local governments for projects to improve the productivity and safety of heavy vehicles, and has allocated $200m over five years to co-fund such projects.
IFS employee rotation solution
15 September, 2014Human resource management and planning in the oil and gas industry has long been characterised by a large number of local HR policies, making it a challenge for global companies to comply with national rules and regulations.
Service sales: why organisations struggle to get going
15 September, 2014 by Sumair Dutta, Chief Customer Officer, TSCOne of the reasons that we continue to see an increasing focus on service and support is in the impact that effective service has on revenue.
Implementing change: a recipe for success
12 September, 2014 by Tom Scahill, Business Area Director, ANZ, Field Service Management - TrimbleWhen a field service organisation is implementing any kind of change to the way it operates, there are a number of challenges that need to be overcome and key criteria that need to be followed in order to transform the business successfully.
Work safe. Home safe.
12 September, 2014With Safe Work Australia Month nearly upon us, employers and workers across Australia are being encouraged to download a free 2014 Safety Month app, released by Safe Work Australia (SWA).
Chain of responsibility explained
04 September, 2014Chain of responsibility (CoR) legislation has extended liability for road transport breaches beyond the drivers, but the role and responsibilities of everyone up and down the chain may not be clear. To alleviate confusion, the National Road Safety Partnership Program (NRSPP) is presenting a webinar titled 'Chain of Responsibility - what, how and when?'.
How does your absenteeism rate compare?
03 September, 2014Absenteeism in the workplace is inevitable. According to the Australian Industry Group (Ai Group), it costs Australian business in excess of $24 billion per year. Worse yet from a financial perspective is 'presenteeism', which the group identifies as productivity losses arising from workers attending work when unwell.
Benefits of enterprise-grade mobile devices
01 September, 2014Many field service companies, large manufacturers, logistic companies, healthcare providers and wholesale and retail businesses rush into the mobile era by adapting consumer-grade devices to their complex, multi-environment, multi-workflow operations.
