Field Service Business

IFS employee rotation solution

15 September, 2014

Human resource management and planning in the oil and gas industry has long been characterised by a large number of local HR policies, making it a challenge for global companies to comply with national rules and regulations.


Service sales: why organisations struggle to get going

15 September, 2014 by Sumair Dutta, Chief Customer Officer, TSC

One of the reasons that we continue to see an increasing focus on service and support is in the impact that effective service has on revenue.


Consumer goods suppliers identify $3 million in potential annual savings

15 September, 2014

As many consumer goods suppliers continue to report growing business challenges, a new report from Honeywell has found that millions of dollars can be saved by evaluating and improving direct store delivery (DSD) operations - namely the way that products are ordered, sold, delivered and merchandised.


Comparing apples with apples

13 September, 2014

ANCAP will introduce a datestamp to all its new vehicle safety-rating logos so that ratings from different years can be more accurately compared.


Work safe. Home safe.

12 September, 2014

With Safe Work Australia Month nearly upon us, employers and workers across Australia are being encouraged to download a free 2014 Safety Month app, released by Safe Work Australia (SWA).


Implementing change: a recipe for success

12 September, 2014 by Tom Scahill, Business Area Director, ANZ, Field Service Management - Trimble

When a field service organisation is implementing any kind of change to the way it operates, there are a number of challenges that need to be overcome and key criteria that need to be followed in order to transform the business successfully.


National fleet benchmarking program - call for input

10 September, 2014

The National Road Safety Partnerhip Program (NRSPP) has recently been awarded a grant for the development of a national road safety-related benchmarking project. The proposed benchmarking tool is to provide a user-friendly online benchmarking resource which will provide organisations with an online analysis and summary of fleet performance, road safety cultural maturity and trends over time which can be utilised directly for corporate reporting.


Will the future of mobility include smart phones?

05 September, 2014 by Jim Rapoza, IT Infrastructure Analyst

We're in a mobile 'first world', and smartphones have taken over as the computing platform of choice. But the smartphone shouldn't get too comfortable, as emerging trends are pointing to a future where the smartphone won't be a necessary component of mobile computing.


Occupational safety in transport conference

05 September, 2014

The Centre for Accident Research and Road Safety - Queensland (CARRS-Q) at Queensland University of Technology (QUT) is once again hosting an international conference on Occupational Safety in Transport on the Gold Coast.


Chain of responsibility explained

04 September, 2014

Chain of responsibility (CoR) legislation has extended liability for road transport breaches beyond the drivers, but the role and responsibilities of everyone up and down the chain may not be clear. To alleviate confusion, the National Road Safety Partnership Program (NRSPP) is presenting a webinar titled 'Chain of Responsibility - what, how and when?'.


How does your absenteeism rate compare?

03 September, 2014

Absenteeism in the workplace is inevitable. According to the Australian Industry Group (Ai Group), it costs Australian business in excess of $24 billion per year. Worse yet from a financial perspective is 'presenteeism', which the group identifies as productivity losses arising from workers attending work when unwell.


VDO ProViu 360° surround-view system

03 September, 2014

VDO's ProViu provides real-time, high-quality images utilising four specialised cameras with 187° fisheye lenses. It gives the driver or operator 360° all-round vision and a good view of the vehicle's surroundings.


StayinFront mobile selling solution

02 September, 2014

A mobile selling solution from StayinFront is set to revolutionise mobile retail execution by putting integrated, intelligent outlet data on more than 320,000 retail outlets throughout Australia and New Zealand, at the fingertips of consumer goods companies and their field forces for the first time.


Motorola TC55 Touch mobile computer

01 September, 2014

The pocket-size Motorola TC55 all-touch mobile computer combines smartphone ergonomics with enterprise durability. It delivers the business functionality a field team needs to work faster, and safer, automating processes and lowering costs. Systems can be managed remotely, driving efficiencies and keeping track of operations in real time.


simPRO Software Connect mobile app

29 August, 2014

simPRO Software's Connect mobile app now gives field staff in the trade and services industry complete control over the administration of individual jobs including the capacity to process payments on-site using a customer's credit card.


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